What to do with your non -existent humane AI pin
To date, the humane AI pin is dead – less than a year after its launch. After anne Acquisition from HPHumane turned off many of the main features of worn and deleted user data working with artificial intelligence, making it useless. Yes, there are some features, such as checking battery life (useful!), But you do not have access to the voice assistant.
If you’ve spent $ 700 on AI PIN, you may be wondering what you can do now. These are the risks of being an early adopter, but not to get a recovery of a device, a brick before the warranty even feels like a break. Humane approximately 10,000 unitsstill Daily Return is ahead of sales At one point, so there are even less pins in the world. However, these are thousands of effectively useless devices. This is a bump in e -waste generated for a year worldwide-Sala Crisis“But the humane should really suggest a more responsible approach with the death of AI PIN.
There may be no way to get your money back, but if you bought the pin in October 2024 (for some reason), you may fall under the typical 120-day window for re-booting with your credit card. However, there are some alternative options. Let’s study.
File a complaint to FTC
Killing a product that consumers have spent money on is “unfair and deceptive.” This was said that Lucas Gouterman told Wired by email. He is the director of the campaign of the last campaign in the Public Interest Study Groups (PIRG)S
“When we buy something with advertised functions, we have to get what we pay, and when we are detached from the law, it must protect us,” Gouterman says. “I urge anyone who has purchased a humane AI PIN to file a complaint to the FTC so that they can activate and protect users.”
Photo: Federal Commercial Commission
Last year Coalition of Groups such as US Pirg and Consumer Reports Send a letter to the Federal Trade CommissionUsing the agency to address “software connection”, described as the use of software to control and limit the device function after someone has bought it. FTC subsequently conducted a study This has tried to determine software support commitments for more than 180 products, just to find that “nearly 89 percent of the manufacturer’s web pages for these products have failed to disclose how long products will receive software updates.”
Humanely Warranty that “software and software functionality” are excluded, which often happens to many related products. But the survey also notes that it is fraudulent if manufacturers market features of a device but then do not provide software updates to maintain these capabilities – it can break Magnuson Moss Guarantee Lawwhich was accepted in 1975 to protect consumers from unfair refusals from guarantees.
“Without Transparent Labeling of Length of Software Support, Or by Taking Away Key Features That Were Advertised, Manufacturers Might Be Violating The FTC Act by Deceiving Consumers,” That is supposed to work, and then Being Told It Will Suddenly Stop Working, Is A ‘Harm Consumers Cannot Avoid,’ Although It’s One This Humane. “