Starbucks reverses open bathroom policy

It famous coffee shop Starbucks is putting the kibosh on its open-door policy and will now only welcome paying customers to come out and use its store restrooms.

In the above letter to store managers and provided by the company to Fox News Digital, Sarah Trilling, Starbucks executive vice president and president of Starbucks North America, noted that “we are creating a new code of conduct that will be displayed in every store. This is standard practice and makes it clear that our spaces, including our cafes, terraces and toilets, are for the paid use of customers and our partners.”

It coffee companyof The move to limit use of its facilities to paying customers represents an about-face from its earlier policy.

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A sign with the Starbucks logo hangs over the entrance to a Starbucks coffee shop in Aspen, Colo. (Robert Alexander/Getty Images)

In 2018, the company announced: “Any customer can use Starbucks facilities, including our restrooms, cafes and patios, regardless of whether they’re shopping.”

It rules of conduct — which specifies that Starbucks premises are accessible to employees and customers; prohibits engaging in, smoking, vaping, using drugs, taking “outside alcohol” and “violence or abusive/threatening language”, “discrimination or harassment”, “abuse or abuse” of our premises”.

Starbucks says it will ask violators to leave and warns it may seek help from law enforcement.

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The rules mainly reflect a 2020 post on the Starbucks website titled, “Use of Third Place Policy,” which states that “sleeping, smoking, alcohol consumption, drug use, or inappropriate use of restrooms is not permitted” and “Obscenity, harassment, abusive language, hate speech, racial slurs, gestures, or actions are unacceptable.”

“We want everyone to feel welcome and comfortable in our stores. Introducing the Coffeehouse Code of Conduct is something most retailers already have and is a practical step that helps us prioritize our paying customers who want to sit down and enjoy our coffee shops.” or need to use the restroom during their visit,” a Starbucks representative said in a statement to Fox News Digital.

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A cup of Starbucks coffee is seen in this file photo taken on March 5, 2024 at a cafe in Manama, Bahrain. (Jakub Porzycki/NurPhoto via Getty Images)

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“This means that our cafes, terraces and toilets are for customers and colleagues. By setting clear expectations for the behavior and use of our spaces, we can create a better environment for everyone. These updates are part of the wider changes we are making cafe experience as we work to return to Starbucks,” the statement said.