CNET study: 44% of files have tax anxiety – Gen Z and Millennials led

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Taxes are complicated. Filing a tax return alone can cause anxiety to even the most filled Filer.
Add factors such as filing numerous state declarations, freelance expenses, rental income or decryption of deductions, and suddenly you are gulling a question after a question to make sure you are completing your right return.
A new CNET survey found that 44% of tax files had concerns and concerns about filing their taxes. This number is greater for the younger generations -51% of Gen Z and 48% of Millennials are worried about tax filing. Frequent concerns include an error, exposure to their personal information to fraudsters, and IRS due to more money than they can afford.
“While we all have to make our best efforts to file a complete and accurate tax return, the mistakes will happen,” said Bauman jacketsAn agent included in IRS and a tax expert. “IRS has healthy bug systems by matching a computer and they will notify you if they catch something.”
Taxing can be stressful, but getting tax refund is one of the highlights most files can look forward to. According to IRS data, nearly two -thirds of the files receive tax refund every year. Most files plan to put this money for accounts or savings targets this year. CNET also found that 38% of the files plan to use their recovery to connect the edges by using it to pay bills, debt, rent or mortgage.
Here’s all that our latest study is revealed, plus expert advice to help you file your taxes without stress.
Key
- 25% of tax files fear they will make an error by filing their tax return.
- One third of the Gen Z and Boomers tax files are not sure of their free eligibility this year.
- Most surveyed files (38%) plan to use their tax repayment or debt repayment.
- Turbotax is the most popular tax filing method (16%).
- Some files are looking for tax advice from suspicious sources, with 6% using social media for guidance and other 13% depending on AI chatbots. This number is the highest for Gen Z; 15% will turn to social platforms and 13% will use AI chatbot such as Chatgpt.
Tax files are afraid of making a return error
No one wants to be Audited by IRSBut this can happen. According to our survey, 25%of tax files worry that they will make an error in their tax return this year, led by Gen Z Fileers (33%) and Millennials (27%). About one in five Gen X films (22%) and Baby Boomers (20%) are also afraid of making a mistake in their tax return.
Here is the full list of worries noted by the tax files:
Make an error in your tax return can be disclosed during an IRS audit. The audits appear as a result of suspicious activity marked on your tax return. Think of them as an overview of your financial books and tax forms, not necessarily accusing that you have done something wrong. In 2023 IRS closed Half a million auditsAs a result of $ 31.9 billion, additional tax payments for Americans recommended.
Receiving a Letter from IRS It may be scary, but Bowman does not want files to panic when they fill in their return. “There is no reason to overcome a honest mistake,” he said. “There are procedures for dealing with such situations.”
Whether you have a simple tax situation (W-2, student loan interest, high-yielding or request-based savings account) or you have additional forms (dividends, unemployment, childhood costs, health savings accounts), online tax software is enough intuitive to be able to train you through the tax. All online tax services reviewed by CNET have maximum guarantees for recovery and tax accuracy. The online submission software has also become much better in catching real-time errors.
For more complicated tax situations or changes to the state of filing, you may want to contact a certified tax specialist. Most online tax software offers the chance to contact a tax expert, but most do not guarantee that you will talk to an accountant.
“I always suggest taxpayers take the time to understand their specific tax situation by asking questions to their tax preparation,” said Jasmine JohnsonAccredited financial advisor and accountant.
Taxpayers do not leave a stone overturned for tax advice
The study participants showed a desire to exhaust all tax advice options. About a quarter of the files choose to sit or schedule a call with a tax accountant – whether they intend to submit an accountant or themselves.
Others turn to social media applications such as Instagram and Tiktok for tax advice. Although you can find useful information about these platforms, this is a roller of the dice, as not all shared tips are accurate. I often come across videos of tax professionals who debunk inaccurate tips provided on Instagram and Tiktok.
“Social media can be a great place to find tax advice and offers, but it should not be the ultimate source of advice,” Johnson said. “I always advise taxpayers to do their own research, consult a professional and fully understand the tax consequences before applying or sharing any advice.”
This year, many also take advantage of AI to help their taxes: 7% of files plan to use AI assistants such as Gemini and Chatgpt to strengthen their tax knowledge, and 5% plan to use AI Chatbots integrated into tax services such as H&R Block ASist.
AI can be a great tool, but it’s not perfect. Earlier this year, when I tested H&R Block’s AI Chatbot, he gave me an outdated tax information on Form 1099-K. It always provides you with a double check that gives you a chatbot.
Many Americans do not know if they can submit free
A third of the files told CNET that they qualify for free submission and plan submit their taxes for free This year, while 13% said they were eligible for submission for free, but still plan to pay for submission.
However, another 33% told CNET that they did not know if they were eligible for free tax filing. Johnson said many taxpayers are not familiar with all the options for free filing, and the confusing tax jargon can make it difficult for many to understand if ranked.
“Conditions like AGI (adjusted gross income), deduction and loans leave people uncertain about what is being applied to them,” she said.
There are several ways to qualify for free tax filing, even through IRS programs. A free IRS file, as an example, allows anyone who has earned less than $ 84,000 before taxes and deductions last year to file their taxes for free. You can also qualify to submit for free with IRS Direct FileA new offering available in 25 states.
Most Online Tax Software Suppliers in 2025 there is also Free levels that you can take advantage of. It may be difficult to find out who you meet the requirements due to set restrictions set by each preparar.
TurboTax says approximately 37% of taxpayers have a right to right Turbotax Free EditionS H&R block He says that 55% of his customers are historically ranked for free submission. Tax player and Taxact In addition, both have free submission options.
Then there is Cash TaxesWhich gives you a free federal and state return for free, regardless of your tax situation. Freetaxusa It also allows free federal returns almost anyone can benefit. I used this service to file my taxes this year.
When you doubt, Americans pay for their taxes
Interestingly, 24% of CNET respondents said they believe they had to pay money to make their taxes properly. In fact, Bowman said that modern tax preparation software is doing incredible work by leading you through the process.
“Because our tax code is so complicated, it is really easy for the average person to become overloaded,” he said.
The most important tax filing option was Turbotax (16%), followed by 15% of the files that plan to submit an accountant.
If you are facing a tax account, you may worry that you are leaving money on the table unless you pay for management software or expertise to an accountant. Taking advantage of deductions and loans for which you meet the requirements, such as interest on student loan, business costs or pension contributions, may reduce your tax account.
One in six (15%) tax files in our survey admitted that they were afraid they would owe more to IRS than they could afford this year.
“Having a balance can be scary,” Bauman said, adding that even if people cannot pay what they owe, IRS offers payment plans and in rare cases can reduce your tax debt.
If you think you are eligible for additional tax breaks and need advice on submission, contact a certified public accountant.
The offer to recover the necessary discounts from the increasing cost
With increasing life costs due to inflation, many people will use tax recovery to meet their needs in 2025.
Of those who plan to file a tax return this year, 38%plan to use their refund to connect the edges by paying current bills (20%), dealing with debt (18%), paying late bills (9%), directing it to the rent or mortgage (7%) or a combination of them.
Others will use this money to create a savings account (16%), build an emergency fund (12%), or invest in targets (12%).
Less popular are the options for spending taxes for leisure purchases. Only 7% said they would use IRS recovery to fund vacation. Even less plan to make a large retail purchase as a New home appliance or new technology including a smartphone., laptop or tabletS
You can rely on your tax return for financing personal monetary goals each year. But if you get a refund more than $ 1,000, you may be IRS pay too much money in taxes during the year. Consider updating your detention on your W-4 with your employer So you have more money entering your bank account every month.
Methodology
CNET instructed Yougov PLC to conduct the poll. All numbers, unless otherwise stated, are from Yougov PLC. The total sample is 1055 adults, of whom 877 plan to file a tax return. The field work took place between 18-19 February 2025. The survey was conducted online. The numbers are weighed and represent all adults in the United States (aged 18 plus).
The editorial content of this page is based solely on objective, independent evaluations by our writers and is not influenced by advertising or partnerships. It has not been provided or ordered by a third party. However, we can get compensation when you click on the links to products or services offered by our partners.