Canva calls out Indian user for abusing free service, netizens criticise by saying, ‘ feel like he wrote his post with nothing but…’

Graphic design platform Canva recently accused an Indian user of allegedly abusing its subscription services by suspending his account.

The incident occurred when an individual took to LinkedIn to express his frustration at Canva’s account being blocked. Citing the platform’s support team, he described the experience as “absolutely frustrating,” citing a lack of “clear contact channels or available support options.”

“This is unacceptable,” the user stated in his post.

He urged Kanwa to treat his issue as a “priority”, adding: “I want to make it very clear, there are no such questions that I expect to be resolved by you. reasonable.”

With a direct appeal, he asked. “Please at least send me a short and quick answer instead of a reply that can only add to the fight.”

In response to the man’s LinkedIn post, Canva’s support team addressed the issue directly in the comments section, accusing him of violating the platform’s terms of use by “misusing a fraudulent Canva for Education subscription.”

“As a result, we have terminated your subscription and suspended your account, effective December 17, 2024,” the team said.

Canva for Education, a free visual communication tool for teachers and students, has been at the center of controversy over the suspension of an Indian account.

The man’s now-deleted LinkedIn post was eventually shared on Reddit, where users criticized his actions.

One Redditor titled the discussion topic: “Outraged freeloader owns Canva in comments.”

Another commenter remarked. “I feel like he wrote his post with nothing more than a thesaurus and righteous indignation.”

Another user on Reddit noted: “He’s using a free account pretending to be an educator when he’s actually running a business. Teachers and students get it for free, businesses have to pay.”