FTC judges Uber over allegations that the company makes it difficult to cancel subscriptions
The Federal Commercial Commission has decided to take formal action Against Uber’s ride service for what she describes as “fraudulent billing and cancellation practices.” FTC’s trialfiled on Monday, specifically refers to Uber one The service that allows subscribers to make money in walks, receive free deliveries and avoid cancellation fees.
According to FTC, Uber makes it easier for subscribers to join Uber One, but much more difficult to cancel. “Consumers can be forced to navigate 23 screens and take up to 32 actions to cancel,” the committee said. It is reported that the company had charged some users before their account had their free trial version and misrepresent the Uber One savings offered, not taking into account its subscription fee.
The lawsuit states that Uber’s actions have violated the FTC law and the Law on Confidence of Online Buyers, which “requires online retailers to clearly disclose the terms of the service they sell, to obtain the consent of the users before they charge them for a service and to provide a simple way of canceling a repeated subscription.”
Uber intends to fight the case and believes that FTC has misrepresented the facts in some key ways. The company says that “does not register and charge users without their consent” and that cancellation of a subscription can happen at any time. Uber admits that the subscriptions had to be canceled 48 hours before a fee through the company’s support team, but this is obviously no longer the case.
Despite The best efforts of technological leadersThe Trump administration maintains a level of dislike for technology companies. New President of FTC Andrew Ferguson suggested that censorship would be a major concern for FTC with President Donald Trump, but the committee is still moving forward with antitrust case against MetaFor example. The possibility (technically) independent organization to be owned as a weapon by Trump feels much more likely Without members of the DemocratsS
This article originally appeared on Engadget at https://www.engadget.com/big-tech/ftc-sues-sues-over-over-claims-the-company-subscriptions-Hard-to-Cancel-9152906.
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